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Chapter 1 of Your First Etsy Shop

Should You Open an Etsy Shop? A Six-Question Self-Check

The usual way to start an Etsy shop is to get excited, pick a name, buy supplies, and then find out what the work is like. A lot of shops that go quiet after two months were opened that way. Nothing went wrong, exactly; the owner just hadn't expected the shop to need so much of them.

This post is the other way round. It describes what running a shop involves, lays out the reasons for and against, and ends with six questions to answer before you do anything else. It is not meant to talk you out of it. It is meant to send you in with clear eyes, so you can plan around the hard parts instead of being surprised by them.

What Etsy is, in plain terms

Etsy is a marketplace. Shoppers go there to look for handmade items, vintage items, craft supplies and digital products such as printables and patterns. As a seller, you open a shop inside that marketplace. Etsy provides the shop pages, the checkout and the payment system, and charges fees for doing so. You provide everything else: the products, the photos, the words, the shipping and the customer care.

That last sentence is the one to sit with. Etsy brings shoppers to the marketplace, but it doesn't hand them to your shop. Your listings sit next to many others competing for the same attention. A shop is closer to a small business than to a hobby with a till attached, and the people who do well there are the ones who treat it that way from the start.

What the work actually looks like

A normal week in a small shop is a run of small jobs. Making or preparing products. Photographing them. Writing listings. Answering messages. Packing and posting orders. Buying supplies. Keeping records. Posting on social media, if you choose to. Looking at your shop statistics and deciding what to change next.

None of these is hard on its own. The difficulty is that there are many of them and they all fall to you. Some people love that variety and find the admin oddly satisfying. Others discover that the making was the part they enjoyed and the rest feels like a tax on it. Neither is wrong. But it is worth knowing which kind of person you are before you commit, because the second kind needs a plan for the parts they dread, and the first kind needs to protect their making time from the admin.

Good reasons to open a shop

Some reasons hold up well:

  • You already make something, people around you ask for it, and you'd like a simple way to sell it beyond friends and family.
  • You enjoy learning by doing and are happy to adjust as you go.
  • You can set aside regular time each week, even a small amount.
  • You're curious about running a small business and want to try it at low risk.
  • You make digital products, such as patterns or printables, and want a place where shoppers already look for them.

Notice what these have in common. None of them depends on the shop doing well quickly. They are reasons that still make sense if the first few months are slow, which, for most new shops, they are.

Reasons to pause

Other reasons deserve a second look before you act on them:

  • You need a reliable amount of money by a fixed date. A new shop is not a dependable source of money. It may take a long time to find its feet, and some never do. If the money has to arrive, a shop is the wrong plan for it.
  • You'd need to borrow to buy stock or equipment. Starting small, with what you already have, is almost always safer. The shop can pay for its own upgrades later if it earns them.
  • You don't enjoy writing or photography and have nobody to help. Both matter a great deal on Etsy. They can be learned, but you need the patience to learn them, and it helps to admit now whether you have it.
  • Your product is something Etsy doesn't allow, or raises legal or safety questions you haven't looked into. Etsy's rules on what can be sold are specific and worth reading before you make anything.

Pausing is not the same as stopping. Most of these can be worked around once they're named. The trouble comes from not naming them.

Time, money and energy

Before you open anything, set three budgets.

Time. How many hours a week can you give the shop without it hurting your health, your family or your main work? Be realistic, and err low. A small, steady amount every week beats a burst of effort followed by burnout. Write the number down; you'll compare it with reality in a month.

Money. What can you afford to spend on starting up, and lose entirely, without it causing a problem? Start-up costs include supplies, packaging, some listing fees and perhaps a few tools. Keep the figure modest. You can always reinvest later if the shop earns it.

Energy. This is the budget people forget. A shop involves a lot of small rejections. Listings get no views. Messages go unanswered. A buyer leaves a lukewarm review for no clear reason. None of it means much, but it lands harder when you weren't expecting it. If you know these things are coming, they are part of the process rather than a verdict on you.

Three kinds of shop

Most new shops are one of three types, and which one you are changes what the work looks like.

Handmade. You make every item, or design it and make it with simple tools. Your time is the main limit on how much you can sell, which means your prices have to pay for that time.

Vintage and supplies. Some sellers sell vintage items or craft supplies rather than things they made. Etsy has its own definitions of what counts as vintage and what counts as a supply, and they are specific, so read them in the Seller Handbook before you buy any stock.

Digital. You create a file once, such as a pattern, a printable planner or a template, and buyers download it. There's no shipping, which removes a whole category of work, but you still need good listings, clear instructions and customer care, and digital products bring their own copyright questions.

Many shops mix types. A maker of embroidered hoops might also sell printable embroidery patterns, which is a sensible pairing. But it's easier to start with one type, learn how it behaves, and add the other later than to open with both.

Etsy, or Etsy and something else?

Etsy is one option among several. You could sell at local markets, through your own website, on other marketplaces or through social media, and many sellers use more than one. Etsy's strength is that shoppers already go there looking for handmade, vintage and digital goods, so you don't have to build an audience from nothing. Its trade-offs are fees, competition and the fact that you work within its rules and its search.

You don't have to decide this forever. You only have to decide whether to start here. Plenty of sellers open on Etsy, learn what sells and how to talk about it, and add their own site or a market stall once they know.

The six questions

Now the self-check. Write the answers in a notebook, not in your head, because you will want to read them again in a month and in six. There are no right answers; the point is to notice what you actually think.

Start with what you want from the shop in the next six months. Not forever, six months. To learn how selling works? To cover the cost of a hobby that has grown? To test an idea before committing more to it? The answer shapes everything from how many products you need to how much the first slow weeks will bother you.

Then the two numbers from above: how many hours a week you can give it, and what you can afford to spend and lose without harm. Writing them down turns them from hopes into limits, which is what a budget is for.

Next, be honest about the work. Which parts of the weekly list do you look forward to, and which do you dread? There is always a dread list. Then ask who you could get help from with those parts: a friend who takes good photos, a partner who likes spreadsheets, a paid service once the shop can afford one.

The last question is the important one. What would make you decide, in six months, that this was worth trying, whatever the result? If your only measure of success is a large number of sales, you've put your happiness in the hands of things you can't control: Etsy's search, the season, luck. If your measure includes things you do control, such as "I listed ten products, learned to take good photos and served every customer well", you'll have something to be proud of whatever the numbers say.

Do this today

Answer the six questions, on paper, before you do anything else about the shop. It takes twenty minutes. If the answers make you want to start, you're ready for the next step: the free Etsy shop starter checklist lists everything to have ready before you open, in order. If the answers give you pause, that is the self-check doing its job, and the shop will still be there when you've worked through what gave you pause.

Keep reading

Chapter 2 of Your First Etsy Shop

What to Sell on Etsy When You Can Make Many Things

Too many ideas and no first product? A five-step way to choose what to sell on Etsy: start from what you can already make, narrow it down, rule out the risky ideas, score the rest, and grow one product into a family.

Chapter 14 of Your First Etsy Shop

Your First 30 Days on Etsy: A Day-by-Day Plan

A 30-day plan for opening your first Etsy shop: one small task a day, four weeks from deciding what to sell to your first ten listings, with room to fall behind.